Billing & Payment Policy
Last Updated: June 2026
This Billing & Payment Policy explains how payments are processed when purchasing products from PotVintage.com.
By placing an order, you agree to the terms outlined below.
1. ACCEPTED PAYMENT METHODS
Potluck Vintage may accept various payment methods, including:
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Visa
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Mastercard
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American Express
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Discover
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Shop Pay
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Apple Pay
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Google Pay
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PayPal
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Other payment methods displayed at checkout
Available payment options may change without notice.
2. PAYMENT AUTHORIZATION
When an order is placed:
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Payment authorization may be requested from your financial institution.
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Funds may be temporarily held before final capture.
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Orders will not be processed until payment verification is successful.
Potluck Vintage reserves the right to decline transactions that fail authorization or fraud screening procedures.
3. CURRENCY
All transactions are processed in:
United States Dollars (USD)
International customers may incur exchange rate adjustments imposed by their financial institution.
4. PRICING ACCURACY
We strive to ensure accurate pricing.
However, occasional errors may occur.
If a pricing error is discovered, Potluck Vintage reserves the right to:
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Correct the error
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Cancel the affected order
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Issue a refund if payment has already been collected
Customers will be notified whenever practical.
5. TAXES
Applicable sales tax will be calculated during checkout as required by law.
Tax amounts vary depending on:
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Customer location
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Applicable regulations
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Product category
Customers remain responsible for any taxes legally owed.
6. FRAUD PREVENTION
To protect customers and our business, orders may be reviewed for fraud prevention purposes.
We may request:
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Identity verification
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Billing verification
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Address confirmation
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Additional documentation
Failure to provide requested information may result in order cancellation.
7. ORDER CANCELLATIONS
Potluck Vintage reserves the right to cancel orders for reasons including:
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Suspected fraud
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Inventory shortages
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Pricing errors
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Payment authorization failures
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Violation of store policies
If payment has been collected, a refund will be issued to the original payment method.
8. REFUNDS
Approved refunds will be issued to the original payment method used for purchase.
Refund processing generally occurs within:
5–10 business days
after approval.
Financial institutions may require additional time to post funds.
9. CHARGEBACKS
Customers are encouraged to contact us before initiating a chargeback.
We are committed to resolving disputes fairly and efficiently.
Fraudulent or abusive chargebacks may be challenged using transaction records, shipping confirmations, and customer communications.
10. SECURITY
Potluck Vintage utilizes commercially reasonable security measures and secure payment processing technologies.
Payment card information is processed through trusted third-party providers and is not stored in full on our servers.
11. LIMITATION OF LIABILITY
Potluck Vintage shall not be liable for:
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Banking delays
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Payment processor outages
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Exchange rate fluctuations
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Third-party financial institution errors
Our liability shall not exceed the amount paid for the affected transaction.
12. CONTACT US
Questions regarding billing or payments may be directed to:
Potluck Vintage
2208 S Lamar Blvd
Austin, TX 78704
United States
Phone: +1 346-579-7666
Email: support@potvintage.com
Website: PotVintage.com
Contact with us
📍 2208 S Lamar BlvdAustin, TX 78704United States
📞 Phone:+1 346-579-7666✉️
Email:support@potvintage.com
🌐 Website:PotVintage.com